Returns & Warranty Policy
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your Oura Ring, we accept returns within 30 days of delivery, subject to the following conditions:
- Item must be unused and in its original packaging
- All accessories, documentation, and packaging must be included
- Proof of purchase is required
How to Initiate a Return
To start a return, please contact us at [ouraringsupport.com] with your order number and reason for return. We'll respond within 1–2 business days with return instructions.
Once we receive and inspect your return, we'll process your refund to the original payment method within 5–7 business days.
Non-Returnable Items
- Items returned after 30 days
- Items that have been used, damaged, or are missing original packaging
Manufacturer's Warranty
As an authorized Oura Ring reseller, all rings sold through our store are covered by Oura's 2-year limited warranty against defects in materials and workmanship under normal use.
Warranty claims are handled directly by Oura. To submit a warranty claim, please visit support.ouraring.com or contact Oura Support with your proof of purchase.
The warranty does not cover damage caused by accidents, misuse, unauthorized modifications, or normal wear and tear.
Questions?
If you have any questions about our returns process or warranty coverage, please reach out to us at [your email address]. We're happy to help.